Shipping & Returns

Shipping & Returns

Shipping:
1. All items will be dispatched within 24 hours.
2. It usually takes 3-7 business days for customers to receive the parcel depending on the destination. Approximately 5% of parcels delivered may take longer than the official estimated time due to customs clearance . Remote area destinations and Canada usually take 10-15 business days.
3. After your order is shipped, you will receive the tracking number and also the tracking number will be added to your order for you to track.


Returns:
For customers who purchase items which enjoy 60 Days Money Back Policy, please kindly read the terms and conditions below before returning:
1. The period of 60 days is calculated from the date the item is dispatched.
2. The item must be returned in original resaleable condition with all tags and packaging (ready to be put back on the shelf).
3. DO NOT stick or write anything on the item itself or its packaging. Please only write or place postage stickers on the outer postage packaging.
4. It would be at the buyer's own cost to return the unwanted item.
5. The refund would be processed after the item is received by our staff, which is confirmed to be unopened and in good condition.

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